Processing Time
Orders are typically processed and prepared for shipment within 3-5 business days from the date of purchase. Please note that processing time may vary during peak seasons or promotional periods.
Shipping Methods and Transit Times
While we strive to meet the estimated delivery dates, we cannot guarantee specific arrival dates due to potential unforeseen delays with the shipping carrier.
Order Tracking
Once your order is shipped, a shipping confirmation with tracking information will be sent to the email address provided during checkout. You can use the tracking number to monitor the status and estimated delivery date of your package.
Shipping Restrictions
Some products may have shipping restrictions due to size, weight, or regulatory limitations. Any such restrictions will be clearly indicated on the product page.
We currently ship to addresses within the United States. For international shipping inquiries, please contact our customer service team before placing your order.
Undeliverable Packages
In the event that a package is returned to us due to incorrect address, failed delivery attempts, or refusal, we will contact you to arrange reshipment. Additional shipping charges may apply for reshipment of undeliverable packages.
Damaged or Lost Shipments
We take great care in packaging your order to ensure it reaches you in perfect condition. However, if you receive a damaged package or if your order is lost in transit, please contact our customer service team immediately so we can assist you accordingly.
Contact Us
If you have any questions or concerns regarding our Shipping Policy, please contact us at:
A & W Greek Shop
Address: 1544 Bessemer Road
Email: customerservice@awgreekshop.com
Phone: 205-925-4777